Shipping on Aslanos is arranged between buyers and sellers. Each listing specifies the seller''s shipping options, costs, and estimated delivery times.
How Shipping Works
- Sellers set their own shipping methods and costs within each listing
- Buyers see all shipping costs and estimated delivery times before purchasing
- Sellers must ship within their stated handling time (typically 1–5 business days)
- Tracking information, where available, is shared through the platform
International Shipping
- Sellers indicate whether they ship domestically, internationally, or both
- International buyers are solely responsible for any customs duties, import taxes, and local fees
- Aslanos is not responsible for delays, seizures, or additional costs caused by customs authorities
- Some items may be restricted from international shipping due to local regulations
Tracking Your Order
- Visit My Orders
- Click the relevant order to view tracking details and carrier information
- Email notifications are sent when your order ships and when it is delivered
Item Not Arrived?
- Check tracking in My Orders — some delays are carrier-related
- Contact the seller via Message Centre
- If still unresolved, open a case under Buyer Protection
Liability: Aslanos is not a shipping carrier and accepts no liability for
lost, damaged, or delayed shipments. Aslanos is not responsible for customs delays, import
taxes, or carrier errors. Buyers should raise issues directly with the seller in the first instance.